Privacy policy

We collect the following personal data:

Data you provide:

• Full name (surname, first name, patronymic)
• Contact phone number
• Email address
• Delivery address

Data collected automatically:

• IP address
• Browser type and operating system
• Cookie data
• Information about pages visited on the website

We use your personal data to:

• Process and fulfil orders
• Communicate with you about your order
• Deliver goods
• Send information about discounts and promotions (with your consent)
• Improve the quality of our service
• Analyse website traffic statistics
• Comply with legal requirements

Personal data is processed in accordance with:

• Law of Ukraine “On Personal Data Protection”
• Law of Ukraine “On Electronic Commerce”
• Your consent to the processing of personal data
• The need to perform contractual obligations

We may share your data with the following categories of recipients:

• Delivery services (Nova Poshta) — to deliver orders
• Payment providers (monobank) — to process payments
• Public authorities — where required by law

We do not sell or share your personal data with third parties for marketing purposes.

We apply technical and organisational measures to protect your data:

• SSL encryption for data transmission
• Secure connection for payment processing
• Limited staff access to personal data
• Regular security system updates

We do not store your bank card details. All payments are processed through secure payment providers.

Our website uses cookies to:

• Keep items in your shopping cart
• Remember your preferences
• Analyse visit statistics (Google Analytics)
• Improve how the website works

You can disable cookies in your browser settings; this may affect website functionality.

We retain your personal data for:

• Order data — 5 years (as required for accounting records)
• Account data — until you delete your account
• Newsletter subscription data — until you unsubscribe

Under Ukrainian law, you have the right to:

• Know what data we hold about you
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent to processing
• Opt out of marketing communications
• Lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights

To exercise your rights, contact us using the details below.

With your consent, we may send you:

• Information about new collections
• Notifications about discounts and promotions
• Personalised offers

You can unsubscribe at any time by clicking “Unsubscribe” in an email or by contacting us.

We may update this Privacy Policy. We will notify you of material changes on the website or by email.

We recommend reviewing this page periodically for the current version of the Policy.